Customers,
past & current.
Each customer is a different cut through the platform. Some lean on raw DLT ingestion + ML. Others are pure data-science engagements with no platform footprint at all. The mix tells you what's hardened, what's iterating, and what's already closed.
Timeline
Which tools each one uses
Confirmed usage only, shown where the source material actually supports it. Everything else is marked TBD rather than guessed.
| Customer | DLT / NIX Platform | Field Assist | Voice Logger |
|---|---|---|---|
| XRIproduced water | ● | ● | ◚ |
| NexTieroilfield services | ● | ○ | ○ |
| Freeportmining | ● | ○ | ○ |
| ExxonMobilupstream O&G | ● | ○ | ○ |
| Agilentbiotech, closed | ○ | ○ | ○ |
| Shellboth projects, DS-only, closed | ○ | ○ | ○ |
| TricolorDS-only, closed | ○ | ○ | ○ |
| Deloitteagentic AI, closed | ○ | ○ | ○ |
| Magnoliapending signature | ● planned, heavy | ○ | ○ |
| ReNew, JSW Steel, Harmony | not yet confirmed | ||
Field Assist and Voice Logger usage is concentrated on XRI · every active platform customer runs on DLT
Customers
Organized by current status rather than paid/unpaid, since status is what's actually confirmed for every engagement below. Click any card to drill in.
Live
2Pump health monitoring, predictive maintenance, and operational reporting. One of our most mature relationships.
Turning high-frequency fracturing sensor data into stage transitions, equipment behavior, and pumping efficiency insight.
Pilot
2Live platform at freeport.neuralix.ai. In contract negotiations toward full production.
Automating Completions data mapping into industry-standard formats, replacing a manual process running at ~70% accuracy.
Early Stage
2Turbine performance analytics and degradation monitoring.
Furnace health monitoring, leak detection, and pipeline monitoring.
Research & Development
1Understanding desalination plant processes as the foundation for future predictive maintenance and optimization.
Pending Signature
1Phase 2 of a supply-chain AI enablement program: a governed data foundation, category-decision dashboards, and specialist agents, replatformed onto DLT. Proposal submitted and evaluated; close to signature, not yet under contract.
Closed
6General midstream water operations work, before XRI existed as a customer. Built the domain expertise that opened the door to XRI.
A startup hackathon on vehicle-routing emissions, which Neuralix won. Scoped and closed at the hackathon itself.
A separate project that followed the hackathon win. Pure data science, no platform. Scope still being confirmed with Anurag.
Predictive quality assurance on substrate manufacturing. Closed after a company reorganization deprioritized the project.
Neuralix's first agentic AI project: manufacturing recipe standardization. Closed when the primary contact moved on.
Loan portfolio analysis. Closed when the client went bankrupt mid-engagement.
XRI · produced water management (oilfield)
liveUse case
Pump health monitoring, predictive maintenance, and operational reporting across produced water infrastructure: pumps, pipelines, storage, and treatment facilities. SWD facility monitoring across 7 sites, with pump performance modeled via a custom ML transform.
- Sites: Sheepshead, University U2, University 21-1, Espinoza 10, Hartgrove, Stiles, Gunter
- 3 sites have kWh metering, 4 don't
- Custom pump_metrics_transform model handles Hz scaling per site group
- Field Assist (conversational AI), a mobile platform, and a digitized expenditure approval workflow round out the deployment
Components used
Active workstreams
- Facility drilldown dashboards (6 metrics + 2 dashboards complete)
- Weekly report v3 with inline PDF preview in email body
- Pump metrics transform model refinements
XRI live walkthrough · DLT + Field Assist
End-to-end walkthrough showing how DLT and Field Assist work together for the XRI deployment.
Sample output · Daily Operations Report
A live example, branded, automated PDF email sent to the XRI operations distribution list. Inline preview shows the day's KPIs, facility map, alerts, and per-site flow trends.
one of several scheduled report flows · email + inline PDF preview · co-branded XRI × Neuralix
NexTier Oilfield Solutions · oilfield services
liveUse case
Turning high-frequency sensor data from fracturing operations into clear operational insight: stage transitions, equipment behavior, and pumping efficiency. Sample notebook + ds guide in docs/.
Components used
Analytical scope
- Automated stage and sub-stage detection
- A data annotation tool for building training datasets
- Operational visualization dashboards
AI supporting engineers rather than replacing them: automating repetitive interpretation while critical decisions stay with domain experts.
Active workstreams
Freeport-McMoRan · mining
pilotUse case
Cleaning up fragmented inventory and equipment data: duplicate materials, non-moving inventory, and equipment nearing obsolescence.
- Live platform at freeport.neuralix.ai
- Covers material and equipment portfolios
- Duplicate detection, usage forecasting, and stocking recommendations
- Automated ingestion from existing enterprise systems
In contract negotiations toward full production.
Components used
Use-case demo
Recorded walkthrough of the Freeport use case.
ExxonMobil · upstream Oil & Gas
pilotUse case
Automating the mapping of Completions data into industry-standard reporting formats, replacing a manual process running at roughly 70% accuracy.
- Built on Neuralix's NIX platform
- Automated data mapping
- Real-time validation
- Performance benchmarking dashboards
Status
Pilot. Development began December 2024.
ReNew · wind energy
early stageUse case
Turbine performance analytics and degradation monitoring, using analytics and performance comparison tooling.
JSW Steel · steel manufacturing
early stageUse case
Furnace health monitoring, leak detection, and pipeline monitoring, via health monitoring and alerting workflows.
Harmony Desalting · water treatment
R&DUse case
Understanding desalination plant processes as the foundation for future predictive maintenance and optimization. Process analytics, still in the research and understanding phase, rather than rushing into automation.
Magnolia · supply chain AI enablement (E&P, Oil & Gas)
pending signatureUse case
This is Phase 2 of the customer's supply-chain AI enablement program. Phase 1 (built independently of Neuralix) proved that AI-driven classification of supply-chain spend was achievable, reaching high-90s confidence on primary category classification, but left the underlying data foundation incomplete: ingestion was a frozen snapshot rather than live, units of measure weren't standardized, and there was no governed way for the business to access the curated data directly.
Phase 2 is foundation-first: bring in the operational data (well activity, production volumes, scheduling) that gives spend numbers their context, so cost can be normalized per unit of actual output rather than judged on rate sheets alone. On top of that foundation, the proposal adds productized category-decision dashboards, a small set of specialist AI agents for high-spend procurement categories, an orchestration layer so those agents can be queried from one place, and a human-in-the-loop review workflow so low-confidence outputs route to a person rather than silently failing.
Tech & status
Proposed to run on DLT, replatforming the customer's existing pipeline onto Neuralix's own data-lifecycle templates rather than continuing on their prior stack. The engagement is scoped as a staged, multi-month delivery: a discovery stage, a data-foundation stage, a dashboard/platform stage, and an agents stage, with an initial governed, queryable layer over existing spend data targeted within the first 30 days of signature.
The proposal has been submitted and evaluated. Per Abhishek: close to a signed contract, but not yet formally under contract as of this writing.
Pre-XRI Midstream Water Companies
closedUse case
General midstream water operations problems, before XRI existed as a customer. Tech stack not specified in detail.
Not a current customer, but this work built the domain expertise that later opened the door to the XRI relationship.
Shell (Hackathon) · fleet decarbonization
closedUse case
A fleet decarbonization challenge: optimizing vehicle routing to move goods while minimizing emissions. Entered as a startup hackathon, which Neuralix won.
Tech & status
Pure data science modeling, no platform involved. Scoped and closed at the hackathon itself, this was not a pilot or ongoing engagement on its own.
Shell (Follow-On) · data science engagement
closedUse case
The hackathon win led to a separate, follow-on project with Shell. This is a distinct engagement from the hackathon itself, not a continuation of the same scope.
Tech & status
Agilent Technologies · biotech manufacturing
closedUse case
Predictive quality assurance on layered substrate manufacturing used in RNA and DNA testing. Their existing process took two full days after production to catch a defect. Related to Agilent's internal product line for this work (exact product name to be confirmed against Agilent's public materials before publishing).
Tech & status
Time-series processing and modeling on sensor data (temperature, pressure, print-head diameter) to predict quality issues up to two days earlier than the existing process. DLT was proposed as part of the solution but never reached a live demo. Closed after Agilent went through a company reorganization and the project was deprioritized.
Deloitte · manufacturing recipe standardization
closedUse case
Converting unstructured, Word-based pharmaceutical manufacturing "recipe" documents into structured data for import into a factory automation system, reducing manual, error-prone re-entry across multiple factories.
Tech & status
An AI agent that reads the document, identifies its structure, and outputs structured data automatically, Neuralix's first agentic AI project. Closed when Deloitte's primary contact for the project moved on.
Tricolor · subprime auto lending / fintech
closedUse case
Financial analysis on a loan portfolio issued largely without standard documentation or credit checks. A separate, broader proposal also existed to evaluate their AI tools and rebuild core business processes around AI.
Tech & status
Financial and data modeling on the loan portfolio, no platform deployment. Closed: the client went bankrupt while the engagement was still active.